{"article":{"id":360015784034,"url":"https://athom.zendesk.com/api/v2/help_center/en-us/articles/360015784034.json","html_url":"https://support.homey.app/hc/en-us/articles/360015784034-Submit-a-support-request","author_id":11122825165,"comments_disabled":true,"draft":false,"promoted":true,"position":2,"vote_sum":-140,"vote_count":318,"upvote_count":89,"downvote_count":229,"section_id":4410185672722,"created_at":"2019-01-18T08:10:10Z","updated_at":"2026-11-10T06:10:21Z","name":"Submit a support request","title":"Submit a support request","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-13T08:24:32Z","user_segment_id":null,"permission_group_id":2378934,"content_tag_ids":[],"label_names":[],"body":"<section class=\"article-info\"><div class=\"article-content\"><div class=\"article-body\">\n<p>If you’re having any trouble and need a hand, feel free to reach out to our <a href=\"https://homey.app/support/\">support team</a>. We’re happy to help.</p>\n<p> </p>\n<p> </p>\n</div></div></section><footer></footer>"}}