You can connect Homey Pro (Early 2023) to a PC or Mac to create a local backup, restore it, update the software, and perform a factory reset. Here, we walk you through how it works.
1. Unplug Homey Pro
First, disconnect Homey Pro (Early 2023) from the power adapter and move it to the location of your PC or Mac.
2. Visit the Homey USB Tool
Visit the Homey USB Tool in Google Chrome, Microsoft Edge, or another Chromium-based browser. You can also access it by visiting My Devices on the Homey website.
3. Place and hold a long pin
Next, place and hold a long pin inside the bottom of Homey Pro's pinhole before connecting the USB-C cable. Homey Pro must be powered off while pressing the pinhole.
While keeping the pinhole pressed, connect the USB-C cable to your PC or Mac. Homey Pro's LED Ring will breathe orange, indicating that DFU Mode is enabled.
DFU Mode
DFU stands for Device Firmware Update.
4. Using the USB Tool
Click on Next in the browser, and select the USB device called BCM2711 Boot. The USB Tool will then continue loading and present you with these options.
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Create BackupThis action will create a full system backup of Homey Pro, including settings, apps, experiments, and the system software. A file ending with .homeyprobackup will be created. |
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Restore BackupThis action will restore a full system backup of Homey Pro, including settings, apps, experiments, and the system software. Select the file that ends with .homeyprobackup, which you created before. |
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Update SoftwareThis action will install the latest software for Homey Pro and, if experimental updates are enabled, the latest experimental update. |
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Factory ResetThis action will install the latest stable software and clear all user data from Homey Pro. |
