Homey Pro Backups automatically creates a backup of Homey every night to our cloud servers. Created backups can be restored at any time, which is especially useful when:
- A new Homey is being set up.
- Homey comes back from repair.
- You migrate from Homey to a Homey Pro.
Note: This functionality requires a subscription.
About backups
Homey's last 7 backups are stored in the cloud. Backups are bound to the account of the Homey's owner. A maximum of 3 Homeys can be backed up at the same time.
In short, one account can store a maximum of 21 total backups. You can manage and delete your backups at My Backups on the Homey website.
Note: If you get a rate limit error message, please try again when 1 hour has passed. If you get the same error again, please wait 24 hours and try again.
Subscribing to Homey Pro Backups
Homey Pro Backups can be purchased in the Homey app under More (...) → Backups
This subscription costs € 0,99 / month (currency conversions may apply) after the free trial period of 1 month.
Alternatively, a one-year prepaid subscription can be bought in the Homey Store for €10 (currency conversions may apply). This subscription does not automatically renew.
Current Status
Visit My Subscriptions on the Homey website to view the status of your subscription.
Canceling your subscription
iOS
Visit the Apple App Store when you have purchased your subscription on an iPhone or iPad to manage your subscription.
Android
Visit the Google Play Store when you have purchased your subscription on an Android device to manage your subscription.
Homey Store
When you have purchased a one-year subscription in the Homey Store, there is no need to cancel.
Backup contents
All your devices, Flows, Insights, variables, alarms, settings, Z-Wave and Zigbee network, etc., are being backed up. Only apps that have been installed from the developer tools will not be backed up.
Backup actions
Restore a backup
First, make sure Homey Pro is reset to factory settings. After connecting to Wi-Fi, you will be asked if you want to restore a backup when there are backups available.
Create a backup manually
A backup can be created manually by navigating to More (...) → Backups in the Homey app.
Migrating between Homeys
You can use backups to migrate between Homeys. Learn how»
Transferring ownership
When you transfer ownership of Homey to another user, your backups until that point are still available to you.
If the new owner is also a Homey Pro Backups subscriber, then Homey will continue to backup automatically. The new owner will not have access to the backups created prior to the transfer date.
