Homey Pro Backups automatically creates a backup of Homey every night to our cloud servers. You can restore backups at any time, which is especially useful when you set up a new Homey, Homey comes back from repair, or when you migrate from Homey to Homey Pro.
This functionality requires a subscription.
About backups
Homey stores its last 7 backups in the cloud. Backups are bound to the Homey’s owner’s account. You can back up up to 3 Homeys at the same time.
In short, one account can store up to 21 backups. You can manage and delete your backups at My Backups on the Homey website.
If you get a rate limit error message, please try again when 1 hour has passed. If you get the same error again, please wait 24 hours and try again.
Subscribing to Homey Pro Backups
You can purchase Homey Pro Backups in the Homey app under More (…) → Backups. This subscription costs €0,99/month after the 1-month free trial.
Alternatively, you can buy a one-year prepaid subscription in the Homey Store for €10. This subscription does not automatically renew.
Current Status
You can visit My Subscriptions on the Homey website to see your subscription status.
Canceling your subscription
iOS
After you purchase your subscription, visit the Apple App Store on your iPhone or iPad to manage it.
Android
After purchasing your subscription, visit the Google Play Store on your Android device to manage it.
Homey Store
When you have purchased a one-year subscription in the Homey Store, there is no need to cancel.
Backup contents
All your devices, Flows, Insights, variables, alarms, settings, Z-Wave and Zigbee network, etc., are being backed up. Homey will not back up apps installed from the developer tools.
Backup actions
Restore a backup
First, make sure Homey is in recovery mode. After connecting to Wi-Fi, Homey will ask you whether you want to restore a backup if one is available.
Create a backup manually
A backup can be created manually by navigating to More (…) → Backups in the Homey app.
Migrating between Homeys
You can use backups to migrate between Homeys. Learn how»
Transferring ownership
When you transfer ownership of Homey to another user, your backups up to that point remain available to you.
If the new owner is also a Homey Pro Backups subscriber, then Homey will continue to back up automatically. The new owner will not have access to the backups created before the transfer date.
